I sent an email to your support already but got no response.
Hello Kyotic Team,
I recently ordered a pair of your gloves after carefully measuring my hands and selecting the size recommended by your online sizing guide. Unfortunately, the gloves I received are far too small and are not wearable.
I was interested in trying your gloves before placing a larger bulk order for the police officers in my office. However, this sizing issue has made me hesitant to move forward with that purchase until it can be resolved.
I’d appreciate your assistance in getting this rectified, whether that means exchanging them for the correct size or recommending the appropriate size based on my measurements. I really like the look and quality of the gloves and would like the opportunity to make sure they are the right fit before committing to a larger order.
Thank you for your time, and I look forward to hearing from you soon.
Best regards,
Colton Perales